FAQ

Does Web Design City provide hosting?

Yes, we provide hosting for all our clients if needed. Your site will be hosted and backed up in one of our partner data centers at Rackspace.com or Liquidweb.com. These datacenters have 24/7 staffing and support.

DNS, email, and hosting are three separate services that should be serviced the best way possible. In fact, many practical and shrewd webmasters purposefully separate email, domains, nameservers, and hosting. This way there is no single point of failure in the chain.
 
We provide reliable managed hosting and backups for all our client websites. We recommend that you rely on solutions such as Google Apps, Gmail Aliasing, Rackspace Email, Hushmail, or Zoho for email. Using one of these applications you can still have your domain name in your email address. We will assist and get these setup for you.
 
With the rising importance of email today it is imperative that you have a secure reliable solution. Your business means a lot to you. Why risk loosing emails, getting bombed with spam, etc. With 24 hour phone support and costs as low as $2.00 per month it’s just not worth it. Remember when something is free there is no guarantee and no privacy.
 

Check with us for recommendations on free and paid email solutions that will work transparently with your domain.

Do I need a local web designer?

Our clients come from all over the United States. We have a proven track record on Angie's List and with the Better Business Bureau. You can always call us on the phone for a quick answer to your questions. Be sure to checkout our testimonials page.

After my site is finished can I make changes myself?

Yes, once your site is finished and live you can easily log into your website with any browser and make changes yourself. Usually we couple maintenance, backups, and hosting in one package. In other words we will host your website plus make all changes and updates for one low monthly fee. When your site is completed we will support and maintain it as long as you chose to use us.

Can I buy my domain and ssl certificates through you?

Yes, we are a full service web development company. Our prices are competitive with the industry. We are not the cheapest but we offer the best service including being reachable by telephone. We can secure as many domains names as necessary. We will also install an SSL certificate when necessary for added security when dealing with private information.
Do you accept work on a project basis or just hourly?

This is up to the client. Our prices are fair and we are willing to work within any reasonable budget. We accept all credit cards.